Privacy Policy

Last Updated: November 10th, 2024

1. Introduction
At Multipl.iii (“we,” “our,” or “us”), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our app and visit our website.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Includes information such as your name, email address, phone number, and bank details, which you provide when creating an account, making payments, or using certain features of the app.

  • Location Data: With your consent, we may collect your GPS or location data to provide location-based services within the app. You can control your location settings through your device.

  • Usage Data: Includes information on how you interact with the app, such as your IP address, device details, and browsing patterns.

  • User-Generated Content: This includes messages, reminders, and other customisations that you set up within the app.

3. How We Use Your Information
We use your information for the following purposes:

  • To Operate and Provide Services: Process transactions, manage accounts, and enable app features.

  • To Personalise User Experience: Provide tailored content and suggestions based on user preferences.

  • To Improve Our Services: Analyse usage patterns to enhance the app and develop new features.

  • For Security and Compliance: Verify identity, prevent fraud, and comply with legal obligations.

4. Sharing Your Information
We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who help us deliver services, process payments, or provide support. These providers have access only to the data necessary to perform their functions.

  • Legal Requirements: If required by law, or in response to legal requests, to protect rights, safety, or our operations.

5. Third-Party Services
We may use third-party services, such as Twilio, to provide certain app functionalities, like phone number verification and messaging services. Twilio may process your phone number, SMS, and other related information as part of its service. These third-party providers have their own privacy policies governing how they handle your data. For more information on how Twilio handles data, please refer to the Twilio Privacy Policy.

6. Data Security
We use industry-standard measures to protect your data. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights
Depending on your location, you may have rights regarding your personal information, such as access, correction, deletion, and restriction of processing. Contact us at dylanwills@multipliii.com to exercise your rights.

8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Children’s Privacy
Our app is not intended for individuals under the age of 18, and we do not knowingly collect personal information from users under 18. If we become aware that we have inadvertently collected personal information from an individual under the age of 18, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date, so please review it periodically.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: dylanwills@multipliii.com

  • Address: Flat 4, 198 Bull Lane, Eccles, Aylesford, Kent, ME20 7HW